Customers
Retail and wholesale customer records, order history and the ordering portal for your business customers.
3 articles
Customer database
Adding customers, duplicate detection, search, export and transport crates.
In this article: Adding a customer · Editing a customer · Importing customers from a CSV file · Deleting a customer · The customer's short name · Delivery addresses (customer points) · Payer for the customer (invoice to another entity) · A customer that is your branch · A customer from the order form · Duplicate detection · List, search and export · Choosing the columns on the customer list · Notes on the customer · Crates at the customer
Customer order history
The customer card: statistics, contact details, consents, crates and a list of all orders.
In this article: How to open the customer card · Customer statistics · Order history
Ordering portal for wholesale customers
Step by step: how to prepare a price list, invite a person from the customer's company, how the customer places an order on zamowienia.bakepilot.pl and how you accept it in “Portal orders”.
In this article: What the portal is for · Step 1: prepare a price list for the customer · Step 2: invite a person from the company · Invitations and access on the customer card · What the customer gets: the invitation email · The customer creates an account · Signing in and forgotten password · How the customer places an order · Pickup, delivery and notes · The customer's orders: editing and cancelling · Step 3: accept or reject the order · After acceptance
Customers module features
What you will find in the app under “Customers” in the menu. Click a feature to read its description.
Customers
- Customer list
- New customer
- Editing a customer
- Deleting a customer
- Details and history
- B2B customers and wholesale price
- Individual discounts
- Importing customers
- Exporting customers
- Customer's own name
- Customer delivery addresses
- Columns and sorting of the customer list
- Payer and recipient
- Ordering portal for business customers
- Assigning a price list to a customer
- Customer discounts on a group and product